The desk is not available

  • Question

    The desk is not available. Please make sure application is running on remote machine.

  • Answer

    To address this issue, you can try the following steps:

    1. Application Running Status :

      Check ClonaDesk Running or not in Remote location

    2. Check Remote Machine Status :

      Ensure that the remote machine is powered on and connected to the network.

    3. Network Connection :

      Verify that you have a stable and working network connection to the remote machine. A weak or unstable network connection can lead to such errors.

    4. Firewall and Security Settings :

      Check the firewall settings on the remote machine and make sure they are not blocking incoming remote desktop connections. Also, consider any security software or group policies that might affect remote access.